Shipping & Returns
All shipping times are estimates calculated by the United States Postal Service and are based on the date of shipping (not the date of purchase). The USPS does not guarantee delivery times but we have found them to be fairly accurate.
Domestic Orders: within the continental United States
Domestic orders are processed within 48 hours (weekend orders are processed on Monday) and sent via your choice of USPS MEDIA MAIL (7-10 days), FIRST CLASS (3 days) or PRIORITY MAIL (1-3 days). Shipping charges will be added to the order total based on weight and destination.
According to the USPS, MEDIA MAIL packages are estimated to arrive within 3-10 days of shipping and, in our experience, the vast majority of packages arrive within this time frame. However, in rare instances we have found that MEDIA MAIL can take up to 3 weeks.
International orders are processed within 48 hours (weekend orders are processed on Monday) and shipped via your choice of First-Class Mail International (delivery time varies), USPS Express Mail International (1-3 days), and Priority Mail International (6-10 days). Occasionally International packages can be held up in customs, which may add to the delivery time. Shipping charges will be added to the order total based on weight and destination.
If you ordered one of our albums as a Digital (MP3) release your tracks will automatically be added to your personal Dischord account page upon check-out and will be available to download whenever you choose to do so. Simply Login and go to My Account and your tracks will be listed under "My Digital Tracks".
If your order arrived damaged, defective or didn't actually arrive at all, please contact us at 703-351-7507 or send an email to and we will work quickly to remedy the situation. Please include your name, order number and any relevant information with your correspondence.